Privacy Policy
Last updated: 10 October 2026
This policy explains how Omni Space – Float Saigon (“Ōmni Space”, “we”) collects and uses personal data when you visit omnispacevn.com, book with us at booking-sg.omnispacevn.com, or contact us.
Who we are
Omni Space – Float Saigon, 16C Quốc Hương, Thảo Điền, Thủ Đức, Ho Chi Minh City, Vietnam. Contact: info@omnispacevn.com, +84 326 896 369.
What we collect
- Bookings and purchases: your name, email, phone number, the services, date and time you book, and order and payment status. Payments are handled by our payment providers; we do not store full card numbers.
- Messages: what you send us by email, phone, Zalo or our forms, and your contact details.
- Website analytics: we use Google Analytics 4, which uses cookies to measure pages visited, device type and approximate location. This data is aggregated and does not identify you by name.
- Reviews: reviews you publish on Google are public on Google. We may read them and reply publicly.
How we use it
- To provide and manage your bookings, packages, gift cards and session tickets, including confirmation emails.
- To answer your questions and look after you before and after your visit.
- To keep accounting and legal records.
- To improve our website and services. We only send marketing messages if you have agreed to receive them.
Who we share it with
We never sell your personal data. We share it only with service providers that help us operate, such as our website and booking hosting (Hostinger), Google (Analytics, email and business tools), payment providers, and booking partners such as Klook when you book through them. They may only use the data to provide their service to us.
Google API data
Our internal tools use Google Business Profile APIs only to manage our own business profile: reading and replying to reviews and publishing updates. Data received from Google APIs is used only for that purpose, is not sold or shared, and follows the Google API Services User Data Policy, including its Limited Use requirements.
How long we keep it
We keep booking and order data for as long as needed to provide our services and to meet accounting and legal obligations, then delete or anonymise it.
Your rights
You can ask to access, correct or delete your personal data, or withdraw consent to marketing, at any time by emailing info@omnispacevn.com. We handle personal data in line with Vietnam’s personal data protection regulations, including Decree 13/2023/ND-CP.
Cookies
Our website uses analytics cookies. You can block or delete cookies in your browser settings; the website will still work.
Changes
We may update this policy from time to time. The date at the top shows the latest version.